Terms of Service

 

By purchasing or participating in services provided by Able Alchemy LLC or Courtney O’Keeffe, you (“the client” or “you”) agree to the following Terms and Conditions, including but not limited to our Terms of Service, Privacy Policy, Legal Policy, and Waiver Agreement.

Client Consent & Assumption of Risk

By participating in services offered by Able Alchemy, you acknowledge and agree:

  • You are in good physical health and sound mental condition, capable of participating in the services offered.

  • You voluntarily engage in services such as sound baths, Himalayan/Tibetan singing bowls placed on or around the body, ocean drums, earth chimes, spiritual arts, aromatherapy, reiki, energy healing, and other modalities, which may also involve physical positions such as lying on a yoga mat or massage table, or walking up stairs.

You understand that participation is entirely voluntary and at your own risk.

All services are offered on an “AS IS” and “AS AVAILABLE” basis, without warranties—express or implied—related to health, healing, or results. These are spiritual, energetic experiences, not substitutes for professional medical, legal, or psychological services.

You agree that:

  • You are solely responsible for seeking and following advice from licensed medical or mental health professionals for any relevant concerns or diagnoses.

  • Able Alchemy LLC does not claim to cure, diagnose, or treat any physical or mental condition.

  • Any choices or interpretations you make from sessions are done by your own free will, and you release Able Alchemy LLC from any and all liability—legal, financial, emotional, or physical.

Acknowledgement of Responsibility

By booking a session or purchasing a service, you confirm that:

  • You are of legal age and sound mind.

  • You accept full responsibility for your well-being and participation.

  • You understand all potential risks and voluntarily waive all rights to hold Able Alchemy LLC liable for any personal, physical, or emotional outcomes.

  • You understand that the services provided are spiritual in nature, and that you are engaging at your own discretion.

Changes to Terms

We may update our Terms & Conditions periodically. It is your responsibility to check this page for updates before each booking or service.

PRIVACY POLICY

This Privacy Policy applies to all personal information collected through our website or in person.

Information We Collect

We collect the following information when voluntarily submitted by you:

  • Name

  • Email address

  • Phone number

  • Mailing address

This information is used solely to respond to your inquiry, deliver purchased services, or keep you informed about offers, events, and updates from Able Alchemy LLC.

Your Privacy Rights

You may contact us at any time via email to:

  • Review the data we have about you.

  • Correct or update your information.

  • Request the deletion of your data.

  • Express any concerns about how your data is used.

Data Protection

We take reasonable precautions to safeguard your information both online and offline. Sensitive payment data is securely processed through third-party providers such as Stripe®, Venmo and Zelle, and is encrypted using industry-standard technologies.

Surveys, reviews, or feedback forms are always optional.

If you have concerns about our privacy practices, contact us at: ablealchemy@gmail.com

Legal Policy & Waiver

By participating in any service offered by Able Alchemy LLC or Courtney O’Keeffe, you:

  • Fully acknowledge that services are spiritual in nature and not a substitute for medical or mental health care.

  • Release Able Alchemy from any and all claims, liabilities, or damages related to your participation.

No Class Action or Arbitration

You waive any right to:

  • File a lawsuit or class action.

  • Enter arbitration regarding any claim or dispute related to services provided.

Dispute Resolution

In the event of a dispute, you agree to first contact us directly at ablealchemy@gmail.com with the following information:

  • Name

  • Date of service

  • Description of issue

  • Desired resolution

Disputes will be governed by the laws of DuPage County, Illinois.

Cancellation Policy

We understand that things come up. To ensure fairness and respect for everyone’s time:

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Appointments canceled with less than 24 hours’ notice may be subject to the full session fee.

  • If you cannot reschedule via our booking platform, please email us directly at ablealchemy@gmail.com.